Springfield Chapter Meeting: Getting the Win Through Communication

Description

Getting the Win Through Communication
with Kevin Leiby

This class is designed to offer up a fresh perspective and quite possibly a broader viewpoint as to what it takes to advance your career and win. This class is designed for anyone who has anything to do with the workflow through your facility and must communicate with others to make this happen, and who doesn't? Whether you are a Service Advisor, Technician, Dispatcher, Receptionist, Manager, or Owner this class is for you. This class is also meant to be very interactive and designed to get you thinking and communicating. Learn tips and tricks that will help you advance your business to the next level by building an exceptional team with the common goal of exceeding customer expectations and delivering the WOW!
This class also delivers practices to improve technician and shop efficiencies to increase the bottom line, not only in your Profit or Loss statement, but the technician's paycheck, which makes it a win-win for all present.