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BEGIN:VEVENT
DTSTART:20260924T233000Z
DTEND:20260925T013000Z
X-MICROSOFT-CDO-ALLDAYEVENT:FALSE
SUMMARY:Central Missouri Chapter: Maintenance Mastery: Skills That Increase Retention & Revenue
DESCRIPTION:This dynamic training program is designed to help service advisors confidently educate customers\, present preventative maintenance with clarity\, and build long-term trust.\n\nAdvisors will learn how to communicate the true value of maintenance\, shift from reactive to proactive service conversations\, and strengthen customer retention through ethical\, value-based recommendations. The course includes real-world scenarios\, objection-handling strategies\, role play\, and system-by-system maintenance insights covering fuel\, oil\, transmission\, cooling\, brakes\, and more.\n\nParticipants will leave better equipped to increase maintenance penetration\, improve customer satisfaction\, and position themselves as trusted advisors not just service writers.
X-ALT-DESC;FMTTYPE=text/html:<p class="cvGsUA direction-ltr align-start para-style-body" style="color: rgba(0\,0\,0\,var(--O42jJQ\,1))\; caret-color: rgb(0\, 0\, 0)\; --8sD0Kg: none\; font-family: YAFdJoNRMmU_0\, _fb_\, auto\; --cyV3ZQ: 21.9999px\; --gJPlXQ: 1.4\; --s8NbEA: p\; line-height: 30px\;"><span style="font-size:14px\;"><span style="font-family:tahoma\;"><span class="a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none" style="color: rgba(0\,0\,0\,var(--O42jJQ\,1))\; --Ys-XuQ: none\; font-kerning: none\;">This dynamic training program is designed to help service advisors confidently educate customers\, present preventative maintenance with clarity\, and build long-term trust.</span></span></span></p>\n\n<p class="cvGsUA direction-ltr align-start para-style-body" style="color: rgba(0\,0\,0\,var(--O42jJQ\,1))\; caret-color: rgb(0\, 0\, 0)\; --8sD0Kg: none\; font-family: YAFdJoNRMmU_0\, _fb_\, auto\; --cyV3ZQ: 21.9999px\; --gJPlXQ: 1.4\; --s8NbEA: p\; line-height: 30px\;"><span style="font-size:14px\;"><span style="font-family:tahoma\;"><span class="a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none" style="color: rgba(0\,0\,0\,var(--O42jJQ\,1))\; --Ys-XuQ: none\; font-kerning: none\;">Advisors will learn how to communicate the true value of maintenance\, shift from reactive to proactive service conversations\, and strengthen customer retention through ethical\, value-based recommendations. The course includes real-world scenarios\, objection-handling strategies\, role play\, and system-by-system maintenance insights covering fuel\, oil\, transmission\, cooling\, brakes\, and more.</span></span></span></p>\n\n<p class="cvGsUA direction-ltr align-start para-style-body" style="color: rgba(0\,0\,0\,var(--O42jJQ\,1))\; caret-color: rgb(0\, 0\, 0)\; --8sD0Kg: none\; font-family: YAFdJoNRMmU_0\, _fb_\, auto\; --cyV3ZQ: 21.9999px\; --gJPlXQ: 1.4\; --s8NbEA: p\; line-height: 30px\;"><span style="font-size:14px\;"><span style="font-family:tahoma\;"><span class="a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none" style="color: rgba(0\,0\,0\,var(--O42jJQ\,1))\; --Ys-XuQ: none\; font-kerning: none\;">Participants will leave better equipped to increase maintenance penetration\, improve customer satisfaction\, and position themselves as trusted advisors&mdash\;not just service writers.</span></span></span></p>\n
LOCATION:MC Fleets 1005 N Fairview Columbia\, MO 65201
UID:e.9124.1824
SEQUENCE:3
DTSTAMP:20260417T212442Z
URL:https://consumer.asa-midwest.org/events/details/central-missouri-chapter-maintenance-mastery-skills-that-increase-retention-revenue-1824
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