Tuesday Feb 11, 2020
6:30 PM - 8:30 PM CST
BG Products
740 S Wichita St
Wichita, KS 67213
Park on East side of building
Enter through south entrance to the new facility
** Includes Dinner & Training **
Julie Gilmor
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Supercharge Your Service Process
Increasing Revenue with Digital Inspections
Presented by: Bolt On
Before digital inspection when there was an issue we always walked the customer out into the shop to show them the problem. How do we do that when the customer isn?t there? We can now bring the shop and the vehicle to the customer virtually. Customers are 70-80% more likely to buy additional services w/ Images shown, compared to 10-15% when just talking about needed services. The average independent repair facility averaged about $400 per ARO national in 2019. Bolt On customers using Digital Inspection average about $680 per car. The trust & transparency builds a better experience for the customer and they are more likely to return for another visit. Learn about how to get your shop from rags (paper courtesy) to riches (digital inspections).
The Power Of Digital Inspection will create:
-Trust & transparency w/ Vehicle Owners
-Educate Customers About Their Vehicle & complete history of vehicle wear.
-Explain why regularly scheduled maintenance is better than waiting for the car to break.
-Permanent records of all inspections, no more paper.
-Records are stored in the shop?s point of sale system
-Pictures and Videos of all needed services.
-All recommended services stored in point of sale system for future marketing